We always use discreet packaging with no company info, only printed names on the outside of the box.  Single-use test kits will fit in your mailbox and are available with NO signature. Multiple-use bottles are secured in a packaging jar filled with hygroscopic vermiculate that does not fit a mailbox and might require a signature. This is done to provide legal delivery conditions and safety. We recommend not removing the bottles from the packaging jar between uses.

SAME DAY shipping for all purchases before 11 GMT after receiving the payment.

Ultra-stealth packaging

All orders come in a plain box or an envelope with no SIN information on the outside, or anything other giving away the content without opening. If you would like to upgrade your package to ultra-stealth, let us know in the checkout notes. We will remove all the charts, labels and include only safety stickers and SDS documentation.  All instructions required to start testing are available on our website for download.


PRIORITY AIR MAIL 
(single-use kits)

Europe: 2-14 days
World: 5-21 days

FREE worldwide priority shipping. 1 single-use test €3.85 per test delivered to anywhere in the world. Upgrade to Tracked Priority Air Mail also available (signature required) for just €2.16.


DPD / DPD Pickup Points (Safety Compliant Courier)

European Union: 2-5 days

European road courier delivery option available starting at just 11 EUR. This is the best option if you are in the EU and need to make sure your order passes through customs fast. Tracking is available and a signature might be required.

IF YOU DON’T SEE ANY OPTION ON CHECKOUT 

this means the only product viable for shipping to you are the small single-use kits via a mailed envelope. Consider trying those, they are only €3.85 delivered!

Returns Policy

If you have any issues with your order please contact us at [email protected] for anything related to your purchase, or [email protected] for reagent-focused inquiries. We accept returns within 30 days of placing an order.

We value your privacy

We are using cookies on our website, same as everyone else. Because we are located in the European Union, we are required to let you know about it. Please confirm, if you accept our tracking cookies. You can also decline the tracking, so you can continue to visit our website without any data sent to third party services.